Auto-reverse is the function that makes a closing door stop and go back up when it meets resistance or detects an obstruction. It works through two systems. The photo-eye sensors near the floor reverse the door if their beam is broken before the door reaches the ground. The opener's force-sensing system reverses the door if it physically contacts an object and meets more resistance than expected on the way down. Together they are designed to prevent the door closing on a person, a pet or a vehicle.
This test checks the force-sensing reversal, the system that responds to contact. Lay a solid but expendable object flat on the floor in the door's path, a length of timber laid down, or a sturdy roll of something firm, positioned where the bottom of the door will meet it. Then close the door using the opener. When the door's bottom edge contacts the object, it should stop and reverse back up promptly. If it does, the contact reversal is working. If the door continues to push down, crushes the object, or keeps trying to close, the system has failed the test and needs attention.
Use an object you do not mind being pressed, and never use your own hand or foot, or ask anyone to act as the obstacle.
This separate test checks the photo-eye system. With the door open, press the button to close it, then wave a long object, such as a broom handle, through the beam near the floor as the door descends, without putting any part of your body in the door's path. The door should immediately stop and reverse when the beam is broken. If it keeps closing, the sensor reversal is not working and the sensors need checking.
A door that fails either test should be treated as having a safety fault until it is repaired.
It is sensible to run these tests periodically, many manufacturers suggest roughly once a month, and certainly after any work on the door, opener, springs or sensors. Settings can drift, sensors can be knocked, and balance can change, all of which affect the auto-reverse. A regular quick check ensures the protection is there when it is genuinely needed.

If the auto-reverse fails, a technician checks the door's balance and movement first, since a hard-to-move door confuses the force sensing, then sets the force and travel limits correctly on a sound door. For the sensor side, they align, clean and test the photo-eyes and their wiring. They finish by repeating the reversal tests to confirm both systems work, so the safety function is verified rather than assumed.
If your door fails either reversal test, a technician can find and fix the cause and confirm the auto-reverse is working properly. Because this is the door's primary safety feature, a failure is worth addressing promptly rather than living with.
Place a firm object in the door's path and close the door; it should reverse on contact. Separately, break the sensor beam with a long object as it closes; it should also reverse. Never use your body.
About once a month is a common recommendation, and always after any work on the door, opener or sensors.
That is a failed test indicating a safety fault. Stop relying on the door to reverse and have it checked, as it could close on something.

No. The contact test checks the force-sensing reversal, while the beam test checks the photo-eye sensors. Both should be confirmed.
A1 Garage Doors Gold Coast services homes and businesses across the Gold Coast and surrounding suburbs for repairs, replacements and installations. Contact details are below.
A1 Garage Doors Gold Coast
1 Waterford Court, Bundall, QLD 4217 Phone: (07) 5515 0277 Website: https://goldcoastgaragedoorrepair.com.au Auto-reverse is the safeguard that stops your heavy door closing on a person, pet or vehicle, and it works through both the contact force-sensing and the photo-eye beam. Testing it takes a minute: a firm object in the path should make the door reverse on contact, and breaking the beam should reverse it too, always using an object rather than yourself. Run these checks monthly and after any door work, and never respond to a failed test by raising the force. A door that won't reverse is a hazard worth fixing without delay.